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AI Fact or Fiction: 10 Questions to Ask MDR Providers About AI Capabilities
Though Agentic AI is reshaping the way MDR providers detect and respond to threats, many solutions are still in beta or lack meaningful automation. This eBook, "AI Fact or Fiction: 10 Questions to Ask MDR Providers About AI Capabilities," offers 10 essential questions to help security leaders evaluate MDR platforms and avoid AI hype. Download your complimentary copy to understand what real Agentic AI looks like, how it accelerates detection and response, and what outcomes to expect. Contact Vaz Global Technology for a strategic consultation.
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It's important to verify if the MDR provider's AI is production-ready or still under development. Many vendors may present their AI as mature while still in beta. Look for evidence that the AI is actively driving measurable outcomes in real-world environments. Additionally, inquire about how the AI is currently applied—whether it contributes to initial threat detection or is involved in investigation and response processes.
What Actions Can Your AI Take Autonomously?
Understanding the autonomous capabilities of the AI is crucial for maintaining control over incident response. Providers should clearly document the actions AI can take independently, such as endpoint isolation or file quarantine, and specify which actions require human validation. Additionally, there should be role-based approval workflows for high-impact decisions, ensuring that human oversight is always integrated into the process.
How Do You Ensure AI Decision-Making Transparency?
A mature MDR provider should offer detailed reasoning behind each AI-driven action, avoiding 'black-box' operations. This includes providing an evidence trail that explains what actions were taken, why they were taken, and the context behind those decisions. Daily operational summaries can also help teams understand AI activity and its impact, while exportable evidence packages should be available for audits and investigations.
AI Fact or Fiction: 10 Questions to Ask MDR Providers About AI Capabilities
published by Vaz Global Technology
We are a technology solutions provider with expertise in a wide range of areas, including cloud migrations, database integration, data mining, call center and voice integration software, optimization, data lakes, and AI/machine learning. In addition, we specialize in cyber security and have strategic partnerships with Fortinet, Veeam, and CloudCheckr. Our team of experts is highly experienced in helping organizations migrate from on-premises systems to cloud-based environments, ensuring a smooth transition with minimal disruption to operations. We also offer comprehensive database integration and data mining services, enabling our clients to leverage their data for business insights and better decision-making. For call center and voice integration software, we offer Amazon Connect solutions, which enable organizations to streamline their customer service operations and improve customer satisfaction. Our optimization services focus on improving system performance and efficiency, while our data lakes and AI/machine learning services help organizations make the most of their data. We prioritize cyber security and offer comprehensive solutions to help organizations protect their data and systems from threats. Our strategic partnerships with Fortinet, Veeam, and CloudCheckr enable us to offer best-in-class solutions to our clients. In addition, we offer billing as a service to help organizations streamline their billing processes and improve accuracy. We also offer AWS SNS for Amber Alerts and automation for school systems, helping educational institutions stay connected with their students and communities. Finally, we provide event and student services, helping organizations plan and execute successful events while also providing comprehensive support for student needs. With our broad range of capabilities and expertise, we are committed to helping our clients achieve their technology goals and drive business success
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